Embracing the principles of the Americans with Disabilities Act (ADA), Bank of America is committed to providing equal banking center access to all our customers.
Banking centers and home loans offices
You have full access to your Bank of America accounts at any of our thousands of banking centers nationwide. Our home loans offices are similarly accessible. When you visit our banking centers or home loans offices, our knowledgeable associates and welcoming environment will make you feel at home.
Drive right up
Do your banking from the comfort of your car with drive-through banking at selected locations. When you search for a banking center or ATM, use the Refine your search option to find banking centers with drive-through facilities.
Easy access for everyone
- Accessible parking spaces
- Accessible restrooms and Braille signage (where available)
- Ramps in locations with steps
- Easy-to-open doors
- Accessible safe deposit box rooms
You’ll find our ATMs located outside our banking centers as well as inside some locations. We even have drive-through ATMs. You decide what’s best for you.
Audio ATMs
You can access your accounts at thousands of automated teller machines (ATMs), all of which are audio ATMs. As a Bank of America account holder, you don’t incur fees for withdrawals, transfers or balance inquiries at ATMs displaying the Bank of America name and logo. (Cash advance fees may apply to credit card accounts; please see your credit card agreement for details.)
Created for people with visual impairments, audio ATMs deliver private spoken instructions in English or Spanish through a headset that plugs into an audio jack. This enables audio ATM users to:
- Get cash
- Make Deposits
- Make transfers between accounts
- Check account balances
- Make credit card payments using cash or a check
How to use audio ATMs
- Any standard headset with a 3.5mm plug will work with our audio ATMs. You can use your own headset or request one from Bank of America free of charge. To request a headset, visit your local financial center or call phone number for Telephone Banking services 800.432.1000. We accept calls made through relay services (dial phone number for relay services 711).
- After plugging your headset into the audio jack, you’ll hear a brief description of the audio ATM, including options to adjust headset volume and a complete device orientation for the ATM you’re using.
- To begin a transaction, present your card at the ATM by inserting a physical card into the card reader, tapping a contactless card on the contactless reader or holding a mobile wallet with Bank of America debit card selected over the contactless reader. When instructed, enter your PIN. You’ll hear instructions throughout the session guiding you through your transaction.
About the keypad
Audio ATMs have keypads you can use to respond to voice-guided prompts. Keypads consist of 16 keys: four across and four down. The three columns on the left of the keypad are identical to a standard touch-tone telephone keypad. The far-right side of the keypad contains a column of keys that will help you navigate through your transaction. Descriptions of the keypad and keys are provided during the session based on the ATM model you’re using.
Accessibility height and reach
The height and reach of the ATM is set to comply with the Americans with Disabilities Act. Bank of America strives to make ATMs accessible for individuals who have disabilities.
FAQs
How does ATM withdrawal work with Bank of America?
Essentially, users can select the amount they want to withdraw through their banking app. When they arrive at the ATM of their choice, they can use their smartphone or debit card, enter their PIN, and the ATM machine will automatically withdraw the amount they requested through their phones
How much money can I withdraw from Bank of America teller?
Tips. Although there is no specific limit to the amount of cash you can withdrawal when visiting a bank teller, the bank only has so much money in its vault. Additionally, any transactions over $10,000 are reported to the government.
Can I withdraw 2000 from ATM?
Most banks and credit unions will let you take out between $300 to $3,000 daily at an ATM. However, there might be additional limits depending on where you bank. Banks like US Bank and Wells Fargo have different ATM withdrawal limits depending on your account. You’ll have to check your account to see the current limit
Can I withdraw $5000 from ATM?
Your ATM max withdrawal limit depends on who you bank with, as each bank or credit union establishes its own policies. But, generally, ATM cash withdrawal limits range from $300 to $1,000 per day
How much money can I withdraw from ATM?
For an example, the maximum cash withdrawal limit for the most basic account type for one bank could be Rs. 25000 per day whereas another bank could offer a daily limit of Rs. 40000 for its basic account. The limit could go up substantially depending on the type of accounts again.
What is my daily limit boa?
You may withdraw up to $700 of your available account balance per day. For card purchases using your personal identification number (PIN), your daily limit is $1,000 of your available account balance. You can link up to 15 Bank of America business checking and savings accounts to 1 card.
What is the ATM withdrawal limit per day?
Charges at the non-home branch: Rs 5 per Rs 1,000, for transaction value above Rs 25,000 in a day or Rs 150, whichever is higher. The cash withdrawal limit per transaction is Rs 25,000. The cash withdrawal limit per day is Rs. 50,000 (1,00,000 for HNI’s).
What time do daily ATM limits reset bank of America?
Many banks reset the clock at midnight every day, including weekends.
What is maximum cash withdrawal from ATM?
From a cash machine, normal current account holders can take out £300 per day maximum. Though Premier and Platinum customers can take £1,000 a day out of the ATM. In-branch, you can withdraw whatever you like. Though if it’s more than £2,000, they do ask for 24 hours notice.
How much can withdraw from ATM per day?
The limit for maximum withdrawal from ATMs differs from bank to bank. Most banks allow you to withdraw anything from INR 20,000 to INR 50,000 per day from an ATM. Also, each transaction may be limited to a maximum of INR 10,000.
Why do banks ask why you are withdrawing money?
It’s mainly for security purposes. The big reason is: Under the Bank Secrecy Act (BSA), the government wants to make sure you’re not exploiting your bank to fund terrorism or launder money, or that the money you’re depositing isn’t stolen. Why $10,000 and not $8,000, or $3,000?
How do I withdraw a large amount of money from my bank?
Fill out a withdrawal slip at your bank and present it to a teller, as you would for regular transactions. Provide identification, such as your driver’s license, state ID card or passport, as well as your Social Security number. Be prepared to answer questions about your withdrawal, such as what you plan to do with it.
How many times can I use ATM in a day?
The Reserve Bank of India allows all bank customers to do five free ATM transactions at their own banks before these rates are charged.
How many transactions are free in ATM?
A maximum of 5 transactions per calendar month (including of financial and non-financial transactions) with a cap of 3 free transactions in 6 metro locations would be permitted at other bank ATMs.
How do I know my ATM withdrawal limit?
The cash withdrawal limit for use at the ATM of the issuing bank is set by the bank when the card is issued. The maximum withdrawal limit is displayed at the respective ATM locations. For cash withdrawals at other bank’s ATMs, a maximum limit of Rs 10,000 per transaction has been decided upon.
How many times can I use ATM in a month?
According to the change in regulations from the Reserve Bank of India, customers are now entitled to 3 free ATM transactions each month instead of 5 transactions.
Self-service ATMs: Accessibility, Limits, & Features
Self-service ATMs: Accessibility, Limits, & FeaturesSelect Your StatePlease tell us where you bank so we can give you accurate rate and fee information for your location. | Getting cash at an ATM Show all answers What is the maximum amount of money I can withdraw at an ATM? The amount you can withdraw from an ATM is based on several factors, including limits that are set based on your card or account type, availability of funds in your account at the time the withdrawal is requested and in some cases the amount the ATM is capable of dispensing. How do I set a Cash Preference? Setting a Cash Preference enables you to set a preference for a specific dollar amount you commonly withdraw. Once you’ve set a Cash Preference amount, this preferred amount will appear on the PIN entry screen and also on “How much cash do you want?” during a Get cash withdrawal selected from the ATM’s main menu. Simply enter your PIN and then tap your preferred amount to speed up your withdrawal. In some cases, the maximum Cash Preference amount that can be set may be lower than your ATM daily withdrawal limit. To change your preferred Cash Preference amount at any time, visit a Bank of America ATM and start your transaction as you normally would. Select View more from the main menu, Manage preferences, then Cash preference, See how to set your ATM preferencesYou will also be presented with additional withdrawal amount options on the PIN entry screen. You can quickly select one of the offered options, rather than going to the ATM’s main menu to complete your withdrawal. If you need to withdraw money from an account other than the primary checking account assigned to your debit card, follow the Get cash prompts on the ATM’s main menu. What denominations are available at Bank of America ATMs? When getting cash at a Bank of America ATM, you will have the ability to choose what bill types you would like for your withdrawal. Most of our ATMs have $10s, $20s or $100s available for selection, but sometimes there are exceptions. If there is more than one denomination to choose from at the time of your withdrawal, you will have the opportunity to select it in all of the same bill type (for example, in all $10s), choose a custom selection, or allow the ATM to pick for you. How do I use the Mobile Banking app to get cash at a Bank of America ATM? Setting up ATM withdrawals through our Mobile Banking app is easy—and can save you time when you’re on the go. Here’s how:Log in to our Mobile Banking app and select the checking or savings account from which you would like to get cash.Scroll to the ATM section and select GET CASH.When asked “How much cash do you want?,” simply select a pre-filled dollar amount or enter an Other Amount. (Dollar amounts lower than the account’s available balance and/or the card’s daily ATM withdrawal limit will be available for selection in increments of $20.)Select your preferred receipt type: Email Receipt, Paper Receipt or No Receipt.Please note:If cash is not picked up within 24 hours the Mobile Banking app setup for your ATM withdrawal will expire.Setting up your withdrawal in the Mobile Banking app doesn’t deduct or hold funds in your account. Funds are debited from your account when you complete your withdrawal…
Accessible ATMs & Banking Centers at Bank of America
Accessible ATMs & Banking Centers at Bank of AmericaEmbracing the principles of the Americans with Disabilities Act (ADA), Bank of America is committed to providing equal banking center access to all our customers.Banking centers and home loans officesYou have full access to your Bank of America accounts at any of our thousands of banking centers nationwide. Our home loans offices are similarly accessible. When you visit our banking centers or home loans offices, our knowledgeable associates and welcoming environment will make you feel at home.Drive right upDo your banking from the comfort of your car with drive-through banking at selected locations. When you search for a banking center or ATM, use the Refine your search option to find banking centers with drive-through facilities.Easy access for everyoneAccessible parking spacesAccessible restrooms and Braille signage (where available)Ramps in locations with stepsEasy-to-open doorsAccessible safe deposit box roomsYou’ll find our ATMs located outside our banking centers as well as inside some locations. We even have drive-through ATMs. You decide what’s best for you.Audio ATMsYou can access your accounts at thousands of automated teller machines (ATMs), all of which are audio ATMs. As a Bank of America account holder, you don’t incur fees for withdrawals, transfers or balance inquiries at ATMs displaying the Bank of America name and logo. (Cash advance fees may apply to credit card accounts; please see your credit card agreement for details.)Created for people with visual impairments, audio ATMs deliver private spoken instructions in English or Spanish through a headset that plugs into an audio jack. This enables audio ATM users to:Get cashMake DepositsMake transfers between accountsCheck account balancesMake credit card payments using cash or a checkHow to use audio ATMsAny standard headset with a 3.5mm plug will work with our audio ATMs. You can use your own headset or request one from Bank of America free of charge. To request a headset, visit your local financial center or call phone number for Telephone Banking services 800.432.1000. We accept calls made through relay services (dial phone number for relay services 711).After plugging your headset into the audio jack, you’ll hear a brief description of the audio ATM, including options to adjust headset volume and a complete device orientation for the ATM you’re using.To begin a transaction, present your card at the ATM by inserting a physical card into the card reader, tapping a contactless card on the contactless reader or holding a mobile wallet with Bank of America debit card selected over the contactless reader. When instructed, enter your PIN. You’ll hear instructions throughout the session guiding you through your transaction.About the keypadAudio ATMs have keypads you can use to respond to voice-guided prompts. Keypads consist of 16 keys: four across and four down. The three columns on the left of the keypad are identical to a standard touch-tone telephone keypad. The far-right side of the keypad contains a column of keys that will help you navigate through your transaction. Descriptions of the keypad and keys are provided during the session based on the ATM model you’re using.Accessibility height and reachThe height and reach of the ATM is set to comply with the Americans with Disabilities Act. Bank of America strives to make ATMs accessible for individuals who have disabilities.
Business ATM & Debit Card FAQs – Bank of America
Business ATM & Debit Card FAQs: Withdrawal Limits, Fees & More Small BusinessSign inLog inLocationsShow/Hide Menu related links Select Your StatePlease tell us where you bank so we can give you accurate rate and fee information for your location.Your Location: *Go and get state informationView questions about:Select FAQ topicBusiness ATM cardShow all panels | Hide all panels What can I do with a business ATM card? What are the limits on my business ATM card? How many accounts can I link to my business ATM Card? What should I do if I plan to travel internationally and use my business ATM or debit card? Are there fees for requesting a replacement debit card? Business debit cardShow all panels | Hide all panels How do I activate my business debit card? How is my business debit card different from a credit card? What should I do if my business debit card is lost or stolen? Does the business debit card offer any rewards such as frequent flyer miles? Why should I use a business debit card? I already have a Visa® card. Why should I get an optional business debit card to make purchases? Are there fees for requesting a replacement debit card? How do I lock/unlock my card if I misplace it? Business deposit cardShow all panels | Hide all panels How many business deposit cards can I have? Where can I use my business deposit card? PrintOther resourcesLocationsContact usSite mapSee all FAQs
Bank of America ATM Deposit and Withdrawal Limits
Bank of America ATM Deposit and Withdrawal Limits Bank of America ATM Withdrawal and Deposit Limits and How To Get More Cash Sundry Photography / Shutterstock.com Thinking of opening a new savings or checking account? One of the things to consider when you’re trying to decide which bank to use is the limit they put on the amount you can withdraw or deposit at an ATM. If you typically deposit or withdraw significant amounts of cash, you want to make sure you can do so in a way that suits your needs. Understanding how much cash you can withdraw from your Bank of America checking or savings account at an ATM, and what to do if you need more, will help you better manage your money. Here’s what you need to know about the Bank of America ATM withdrawal limit and deposit limit. What Is the Maximum Amount of Money I Can Withdraw at a Bank of America ATM? The Bank of America daily ATM limit for a checking or savings account is $1,000 per account. This can vary depending on a number of factors, including the type of account or card you have and the amount the ATM is able to dispense. The amount also depends on how much you have in your account, of course, and whether or not you have overdraft protection. What Is the Maximum Deposit Limit for Bank of America ATMs? There is no Bank of America deposit limit for deposits made in an ATM, although there might be a limit to the number of bills or checks you can deposit in a single transaction, based on the capacity of the ATM. How Quickly Will Deposited Funds Be Available? The amount of time it takes for funds to be available for you to withdraw depends on the type of deposit. When you deposit cash in a Bank of America ATM, the funds are available immediately. When you deposit a check, all or part of the check might be available the next business day. However, Bank of America might place a hold on the deposit that usually ranges from two to seven days. If a check deposit is made after the daily cutoff time — 9 p.m. Eastern and Central time and 8 p.m. Mountain and Pacific time — or on a weekend, the next business day counts as the first day. When you make a check deposit at a Bank of America ATM, your receipt and the ATM screen will indicate if there is a hold on the deposit. Check Holds Holds on check deposits allow the bank time to validate the check and collect funds from the check issuer. How To Increase ATM Withdrawal and Deposit Limits If you want to increase or decrease the amount of cash you can withdraw at a Bank of America ATM, you can go into a branch and speak to a customer service representative or contact Bank of America customer service at 800-432-1000. You can also increase your ATM withdrawal limit through Online Banking or in the mobile app. To request an increase in your ATM withdrawal limit online: Sign in to Online Banking Choose the appropriate account…
THIS is Bank of America withdrawal limit [2021] – Stilt
Bank of America Withdrawal Limit — How Much Can You Take Out? Bank of America is one of the leading commercial banks in the United States. With a Bank of America account, you have access to a nationwide network of ATMs. However, you may not be sure exactly how much money you can get at a time, and how long you have to wait. If you want to learn more about your Bank of America withdrawal limit and how it works, read on. Maximum Money that Can Be Withdrawn at a Bank of America ATM The maximum amount of money you can withdraw from your Bank of America account at a Bank of America ATM depends on your account type, your balance, and whether you have changed the limits at any point. If you have never changed the limit, it will still be set to the default amount for your account type. For a Bank of America checking account, the default ATM withdrawal limit is $ 1,000 per day. Other account types have different limits. Check your online banking profile, or visit your local branch to find out what your withdrawal limit is. Once you reach the Bank of America withdrawal limit for your account you will not be able to withdraw any more money at any ATM. These limits are a practical measure to ensure all ATM users can get cash when they need it. Banks only keep a relatively small fraction of their total deposits in cash for practical and security reasons. To ensure as many people as possible have access to cash, banks impose ATM withdrawal limits so that a small number of people don’t end up withdrawing all the cash and inconveniencing others. You have to wait 24 hours from the last withdrawal for the daily withdrawal limit to reset to zero. Then you will be able to withdraw any amount of money up to your daily withdrawal limit again. Please note the above information about the Bank of America withdrawal limit applies for users of Bank of America debit cards at Bank of America ATMs. If you are withdrawing cash from a Bank of America ATM using a different bank’s credit or debit card, then the withdrawal limit will be determined by the other bank, not by the Bank of America ATM. The ATM will allow you to withdraw whatever amount your card allows, and charge a usage fee. Maximum Money that Can be Deposited at a Bank of America ATM You can deposit money into your Bank of America account by various methods including check, ATM cash deposit, or in-branch cash deposit. Each method works slightly differently. The maximum amount of money you can deposit using each method varies. A physical Bank of America branch will allow you to deposit the largest sum of money in person. ATMs that accept deposits have a limit per transaction because of how much cash their machinery can physically process at a time. How Quickly Will Deposited Funds Be Available? For in-branch cash deposits, the funds will be available in your account immediately. For check deposits, the funds may take several days to partially or fully clear. For most check deposits, the money will be available the next business day. For ATM cash deposits, the funds will be available immediately, but only if the deposit was made during business hours. If you deposit the cash on a public holiday the money will only be available in your account on the next business day. How To Increase ATM Withdrawal and Deposit Limits You can increase your Bank of America withdrawal and deposit limit if you need to. Withdrawal Limit There are a few different ways to increase your Bank of America withdrawal limit. However, keep in mind you will not be allowed to increase it to any arbitrarily large number—every bank has limits on how much cash it is willing to give to a single customer at short notice. Listed below are the ways you can adjust your daily ATM withdrawal limit: Online banking: You can use…
BofA adds ATM withdrawal prestaging to mobile app
BofA adds ATM withdrawal prestaging to mobile app Bank of America has introduced several updates — including ATM withdrawal prestaging — to its mobile app, according to a press release. New mobile enhancements include: ATM withdrawal initiated from the mobile banking app. Customers simply log into the app and select the desired withdrawal amount. Then, using either their smartphone or debit card at the ATM, they enter their PIN, and indicate whether they are there to complete the withdrawal, eliminating four steps at the ATM. New capabilities have recently been added to contactless ATMs, as well, including the ability to check balances, transfer funds, make deposits and credit card payments and, starting later this month, the ability to change a PIN. A mobile dashboard accessible from the home screen. The user can customize tiles to include the features they use most, including account balances, card rewards, spending and budgeting tool, FICO scores, mobile alerts, BankAmeriDeals and Zelle P2P payments. A financial goal-setting tool that will roll out this month in partnership with Better Money Habits. The tool will allow customers to create personalized savings goals with names, pictures and target amounts and then watch their progress, prioritizing funds accordingly. “With 23 million mobile customers and growing, improving the customer experience is always a top priority,” Michelle Moore, head of digital banking, said in the release. “By taking a customer-first approach to innovation, we continuously raise the bar to deliver new, personalized experiences that make it easier for customers to achieve their financial goals.” Bank of America is also making online improvements that include an improved bill pay experience and a redesigned home page, the release said.
Bank of America's New App Unveils Cardless ATM …
Bank of America’s New App Unveils Cardless ATM Withdrawals, PFM Tool | Bank Automation News EXCLUSIVE – Bank of America’s mobile app got a makeover today with a set of new features including a cardless ATM option. On Wednesday, the bank announced a slew of new features in an effort to enhance the banking experience of its 23 million mobile app users. The cardless ATM option maybe the most interesting of the new add-ons. The feature allows users to initiate an ATM withdrawal directly from their mobile banking app. “It saves them four steps in the process,” Michelle Moore, head of digital banking at Bank of America, told Bank Innovation “which, even though it doesn’t sound like a lot, saves the customer many minutes of their time.” The feature is especially useful if one is on the go. Essentially, users can select the amount they want to withdraw through their banking app. When they arrive at the ATM of their choice, they can use their smartphone or debit card, enter their PIN, and the ATM machine will automatically withdraw the amount they requested through their phones. The user doesn’t need to select a withdrawal option or enter the amount, like they would if they just went up to an ATM without using the feature. “Mobile banking has becoming extremely important to us,” Moore said. “So we are constantly looking at ways to enhance the experience.” With over 23 million mobile users, the bank expects to see a 10% to 15% increase in this number from year to year, she said. Just three years ago, the amounts of log-ins per week on mobile v. desktop was evenly split at 40 million log-ins per week. Now mobile has moved up to 80 million, while desktop remains at 40 million. “Clearly this is their preferred method of banking,” Moore said. It’s not just about mobile banking, but rather the entire digital culture that has become a point of focus for the bank. “People are not logging out of the BofA app then heading to another banking app, they are going on social media apps like Twitter, or Instagram or Facebook,” she said. “So, we’re essentially competing with this kind of lifestyle. Understanding the value around making the app and the entire digital banking experience more interactive and personalized is key.” Other features to the mobile app announced today include a personal finance management feature and a mobile dashboard. The PMF-esque tool, which BofA calls “The Goal-Setting Tool” was developed in partnership with personal finance management platform, Better Money Habits, Moore said. It basically lets users create a personalized savings goals with names, pictures and target amounts, so they can watch their progress along the way and prioritize funds accordingly. The mobile dashboard lets users to customize their page to reflect features they use most often such as account balances, budgeting tools, FICO Scores, Mobile Alerts, and Zelle etc. These new features are currently available for Android and will become available for iPhone users by late next Tuesday or September 11.
ATM Withdrawal Limits: What You Need To Know – Forbes
ATM Withdrawal Limits: What You Need To Know Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors’ opinions or evaluations. Automated teller machines (ATMs) make accessing funds inside a checking account or savings account easy and convenient. When it becomes necessary to withdraw cash, knowing whether a limit applies is important. At many banks, it’s common to impose a daily ATM withdrawal limit. There may also be withdrawal limits that apply per transaction. Here’s a closer look at how cash ATM withdrawal limits work. Find The Best Online Banks Of 2022 Why Do Banks Have ATM Withdrawal Limits? Banks can impose ATM withdrawal limits out of practicality and for security reasons. First, ATMs can only hold so much cash and banks only have so much cash they can distribute to customers at any given time. Setting an ATM max withdrawal limit for each customer helps the bank control the movement of available cash. The other reason has to do with security and protecting customer accounts. Say that someone stole your debit card and PIN. Without an ATM withdrawal limit, they may be able to drain your checking or savings account and pocket all your cash. While ATM withdrawal limits can seem like a nuisance, they serve an important purpose in keeping your money safe. How Much Can You Withdraw From an ATM Each Day? Your ATM max withdrawal limit depends on who you bank with, as each bank or credit union establishes its own policies. But, generally, ATM cash withdrawal limits range from $300 to $1,000 per day. Again, this is determined by the bank or credit union; there is no standard daily ATM withdrawal limit. Your personal bank ATM withdrawal limit also may depend on the type of accounts you have and your banking history. For example, if you’re brand-new to a bank and you’ve opened a basic checking account, you may have a lower ATM withdrawal limit than someone who’s had a premium checking account there for 10 years. Specialty accounts, such as second chance checking or student checking, may also have different cash withdrawal limits at the ATM. How Much Money Can You Withdraw From an ATM at One Time? In addition to a daily ATM limit set by the bank or credit union, some ATMs can have limits on the amount of cash they’re able to dispense per withdrawal. Daily ATM cash withdrawal limits may be different from daily purchase limits. For example, your bank may limit you to withdrawing $400 at the ATM, but you may be able to make up to $4,000 in purchases each day using your debit card. Institutions may keep ATM withdrawal limits and purchase limits separate or set a third limit on the total amount of money you can take out of your account via withdrawals and purchases each day. Again, these limits are designed to smooth cash flow for the bank while protecting you and your accounts. Which ATM Lets You Withdraw the Most Money? As mentioned above, your institution determines your ATM withdrawal limit. The higher your bank’s daily ATM withdrawal limit or per transaction withdrawal limit, the more cash you’ll be able to get. This means that if your bank imposes a $1,000 max ATM withdrawal limit per day, that’s the most cash you’ll be able to withdraw, regardless of which ATM you use. This is why it’s important to carefully review the fine print when opening a new bank account. The terms and conditions should outline exactly how much cash you can get via ATM withdrawal. Even if you don’t carry cash very often, it’s important to get cash when you need it, in the amount that you need it. If your bank or credit union has a lower daily ATM cash withdrawal limit, that could be a problem if you need a larger amount of money and can’t get to a branch to withdraw it. Daily…
The New York Child Support Debit Card
NYS DCSS: New York Debit Mastercard The New York Child Support Debit Card If custodial parents do not enroll in Direct Deposit, they will receive their support payments through the New York Child Support Debit Card. The debit card can be used anywhere Mastercard® debit cards are accepted. Bank of America Mastercard® Visit Bank of America’s site for information about your new debit card. You will be able to Use your debit card everywhere Mastercard® debit cards are accepted Access your child support payments 24 hours a day, 7 days a week Access your funds at any Bank of America or Allpoint ATM Questions about the Bank of America Mastercard® debit card Why should I receive my child support payments by debit card? What if my card is expiring and I haven’t received a new one? What free services are included with the card? How can I avoid paying fees to use the card? What are the fees for using the card? What if I have questions or problems with my debit card? What if I can’t activate my debit card? Can I get a statement of charges on my debit card? How do I report a lost or stolen debit card? Do I have to accept or use the debit card to receive my payments? What if I haven’t received my card? Why should I receive my child support payments by debit card? Receiving your child support payments through the Bank of America Mastercard® debit card offers you important benefits: No check-cashing fees Increased security Faster access to your payments Flexibility—use the card in stores, online or by phone Pay bills in person or online Account information and customer service 24 hours a day, 7 days a week With the new Bank of America debit card, you also can transfer funds from the card to your bank account. Sign in at Bank of America’s New York Child Support Debit Card site, go to the Account Summary page, and select the “Transfer Funds” option. back to FAQ What should I do if my card is expiring and I haven’t received a replacement card? One month before the expiration date (month/year) on the front of your debit card, Bank of America will mail a new card to the address we have on record for you. If your address has changed within the 30 days before the mailing, you may not receive your replacement card. You should call the New York Child Support Debit Card Customer Service Center to request a replacement card: 1-844-323-7637 (TTY line for the hearing impaired 1-866-656-5913 or collect 1-423-262-1650 outside of the United States). back to FAQ What free services are included with the card? There is no fee for any of these services: Purchase at merchants (signed, using PIN, online, phone, or mail purchases) ATM balance inquiries (all ATMs) Declined transactions (ATMs only) Teller cash access at financial institutions that accept Mastercard® debit cards (limited to available balance only) Online, automated, live or international customer service inquiry Mobile app: Free download from Apple iTunes® and Google Play™ View your balance and transaction history, suspend or reactivate your card, manage alerts, locate an ATM Account Alert Service Online funds transfer Sign in at…